Salary: From £26550
Location: Portland House
We are seeking a motivated and detail-oriented General Administrator to join our team. As a General Administrator, you will play a vital role in ensuring the smooth and efficient day-to-day operation of the nursery. You will provide high-quality administrative support, maintain accurate records, and act as the first point of contact for parents, visitors, and external agencies. The role requires excellent organisational and communication skills, attention to detail, and the ability to manage multiple priorities while maintaining confidentiality.
Key Responsibilities
- Maintaining accurate and confidential family, staff and account records on our Nursery Management software (Connect) for which training will be provided.
- To liaise and engage with parents to provide advice and support and answer general queries.
- Communicate pleasantly and effectively in person, in writing and on the telephone.
- Maintain various excel spreadsheets.
- Support the Senior Management Team with administration tasks as and when required.
- Microsoft Outlook; manage emails, mail merge, add appointments, update calendars
- Ability to work in partnership with families, local authorities and professional bodies
- Ensure efficient administration systems are in place, e.g. recording and filing
- Ensure the Company’s Equal Opportunities Policy is adhered to at all times
- Organise, attend, participate and support where required: staff meetings, conferences, open days, social/nursery events, training days ensuring accurate minutes are produced and paperwork is distributed and filed appropriately
All other day to day office and receptionist duties, such as dealing with post, emails, filing, stationary stock orders etc.
